MSDO Members

MSDO members represent local and regional government agencies across Canada.

Alberta
  • City of Airdrie
  • City of Calgary
  • City of Grande Prairie
  • City of Lethbridge
  • City of Spruce Grove
  • Regional Municipality of Wood Buffalo
  • Strathcona County
  • Town of Okotoks

British Columbia
  • City of Kelowna
  • City of Port Coquitlam
  • City of Port Moody
  • City of Vancouver
Manitoba
  • City of Winnipeg
New Brunswick
  • City of Moncton

Newfoundland & Labrador
  • City of St. John’s
Nova Scotia
  • No members organizations currently
Ontario
  • City of Barrie
  • City of Brampton
  • City of Brantford
  • City of Burlington
  • City of Cambridge
  • City of Guelph
  • City of Kawartha Lakes
  • City of Kitchener
  • City of London
  • City of Mississauga
  • City of Niagara Falls
  • City of Oshawa
  • City of Peterborough
  • City of Pickering
  • City of Port Colborne
  • City of Richmond Hill
  • City of Sarnia
  • City of St. Catharines
  • City of Timmins
  • City of Toronto
  • City of Vaughan
  • City of Waterloo
  • City of Windsor
  • Haldimand County
  • Municipality of Clarington
  • Municipality of Meaford
  • Niagara Region
  • Norfolk County
  • Region Municipality of Waterloo
  • Regional Municipality of Durham
  • Regional Municipality of Halton
  • Regional Municipality of Peel
  • Regional Municipality of York
  • Simcoe County
  • Town of Ajax
  • Town of Aurora
  • Town of Caledon
  • Town of Collingwood
  • Town of East Gwillimbury
  • Town of Fort Erie
  • Town of Georgina
  • Town of Grimsby
  • Town of Midland
  • Town of Newmarket
  • Town of Niagara-on-the-lake
  • Town of Oakville
  • Town of Orangeville
  • Town of Tecumseh
Quebec
  • No members organizations currently
Saskatchewan
  • City of Regina
  • City of Saskatoon
Other Agencies
  • Institute for Citizen-Centred Service (ICCS)
  • Service Canada
  • Service Ontario
The MSDO has greatly increased our awareness of and connection to others with similar challenges and opportunities in the municipal service excellence / service delivery conversation.

Where once we languished alone with big questions, few answers, and high levels of anxiety – we know now that we’re not alone! (What a sense of relief!)

The engagement of the MSDO membership is wonderful. There’s always relevant questions posed and discussions happening that add value to the whole community.

We’ve only been a member for about a year now and have just begun to leverage the new ideas, case studies, and relationships to help us achieve our objectives.

Great that we can all share and contribute, and leverage the success of the community as a whole.

Darren Baden

County Connect Portfolio Lead, Strathcona County, AB

The MSDO has opened up new opportunities to for the City of Guelph to improve and grow.

Making new connections and sharing information with municipal colleagues has helped us innovate, design, and establish best practices.

The annual conference is a great opportunity to learn from others, share ideas, and have fun!

Our MSDO membership and the benefits that it offers are a great resource for our organization.

Markham Wismer

Supervisor, Service Guelph

The MSDO has been a wonderful resource for building Service Saskatoon.

We have visited the Calgary 311 centre, and a number of other citizen service centres at MSDO conferences.

Using the experience gained from other agencies has kept us from starting from scratch on a number of initiatives.

Our MSDO membership has been a great investment, and now we are able to help other organizations.

Rob Gilhuly

Project Manager, Service Saskatoon