Join Us for the 2026 MSDO Conference
May 12th to 14th, 2026
Host: Town of Caledon
Theme: Service Champions from Coast to Coast
Early Registration Coupon Code
Note: This discount code does not apply to daily conference registrations.
Valid: December 17, 2025 to February 28 March 27, 2026.
Countdown to MSDO 2026
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Call for Speakers: Share Your Work at the 2026 MSDO Conference!
Got a great project or insight to share? Or know someone doing innovative work in service delivery? We’re looking for engaging speakers to inspire and support our members across Canada.
Why speak?
- Showcase your work at our national conference
- Build your professional profile
- Connect with other municipal innovators
- Enjoy exclusive speaker discounts
- And yes, we’ll have a professional photographer on site…don’t worry, we’ll be sure to get your good angle
Send your ideas our way, we’d love to feature you!
For further information: Email kate.murton@caledon.ca
Register Now!
Full Conference Registration – $1285.00
Includes access to learning activities, conference sessions, evening social events, and the Gala.
Daily Conference Registration – $450 Per Day
includes access to learning activity, breakfast, lunch, nutrition breaks, and conference sessions – does not include access to evening social events.
2026 Host Committee Welcome
The Town of Caledon is proud to announce that it has been selected as the host municipality for the 2026 Municipal Service Delivery Officials (MSDO) Conference, a national gathering of service delivery professionals dedicated to innovation, continuous improvement, and community-building.
Taking place in May 2026, the three-day conference will bring delegates and speakers from municipalities across the country to Caledon. Attendees will connect through workshops, keynote sessions, and networking events – sharing strategies that improve public service delivery at the local level.
“As a municipality focused on service excellence and innovation, Caledon is honoured to host the 2026 MSDO Conference,” said Mayor Annette Groves. “We look forward to showcasing our community, highlighting our people, and learning from colleagues who are transforming how municipalities deliver services across Canada.”
The MSDO network connects public service professionals through ongoing educational and professional development programming. Caledon staff have been engaged with the organization since 2014.
Hosting the 2026 conference will also create opportunities for local businesses and strengthen Caledon’s reputation as a diverse, responsive, and forward-thinking destination.
2026 Conference At-A-Glance
Theme: Service Champions from Coast to Coast
Day 1:
Tuesday, May 12, 2026
- Learning Events
- Conference Registration
- Welcome Lunch & Networking
- Opening Remarks and Welcome
- Conference Sessions
- Welcome Reception
Day 2:
Wednesday, May 13, 2026
- Learning Activity
- Breakfast & Networking
- Conference Sessions
- Lunch & Networking
- Annual General Meeting & Board Election
- Networking Dinner
Day 3:
Thursday, May 14, 2026
- Learning Activity
- Breakfast & Networking
- Keynote Presentation
- Lunch & Networking
- Conference Sessions
- Awards Gala and Dinner
Hockley Valley Resort
Hockley Valley Resort is a year-round resort just 45 minutes north of the GTA.
The resort features 108 guestrooms, indoor/outdoor pools, 14 meeting rooms, 3 restaurants, 8,000 sq. ft. full-service spa and a 2-acre organic garden.
The resort is home to an 18-hole championship golf course, as well as 16 scenic ski and snowboard runs for all levels, including an upper and lower freestyle terrain park.
Check out their website for more information.
The MSDO conference room booking code is #696360. Online booking can be done here at Hockley Valley Resort group booking site.
Guests are also welcome to call into reservations and book if they prefer. Just call 1-866-HOCKLEY (462-5539)
Get Directions to Hockley Valley Resort
Information coming soon
Caledon is home to close to 80,000 residents and 4,000 businesses and is well-known for its natural attractions, rural charm and vital role in the economic engine of the Greater Toronto Area.
It will soon be one of Ontario’s fastest growing communities as it prepares to become a city of 300,000 residents and 125,000 jobs by 2051.
Under its current strategic plan, Caledon’s priorities remain environmental leadership, community vitality and livability, enhanced transportation and mobility, and service excellence and accountability.
For more information, visit Caledon.ca website homepage.
Our 2026 Sponsors
Gold Supporter Sponsors
2026 Sponsors Information Coming Soon