Join MSDO

Membership with the MSDO is a great value.

One municipal membership fee will cover all staff from your organization.

Strengthen Your Municipality’s Service Delivery with MSDO Membership

The Municipal Service Delivery Officials (MSDO) is dedicated to supporting municipalities across Canada to achieve service excellence. An MSDO membership unlocks a powerful suite of benefits designed to equip your staff with the tools and connections they need to succeed.

Networks & Connections

Join a thriving community of municipal service delivery professionals from across Canada, connecting and exchanging knowledge.
Access the Members-only Forum where colleagues share best practices, troubleshoot challenges, and discover new solutions for optimizing municipal service delivery. https://msdomembers.ca

Communication Channels

Receive regular updates on MSDO initiatives, industry trends, and valuable resources through exclusive member newsletters.

Value & Awareness

Join the annual MSDO conference, featuring presentations and discussions with leading service delivery professionals from across Canada.
Discounted rates for members ensure municipal partners have access to this valuable opportunity to engage with municipal peers (more information on the 2024 Kelowna conference is available at https://msdo.ca/conference.
Resources from each year’s Conference are available online for all members.

Representation & Collaboration

MSDO offers volunteer opportunities on key committees influencing national service delivery standards – Your municipality by way of MSDO has a seat at the table alongside federal and provincial counterparts (learn more about the Joint Council and Public Sector Service Delivery Council).

Development & Learning

Access a library of recorded webinars on a variety of service delivery topics, that empower staff to develop their expertise at their convenience.

An MSDO membership will give your municipality direct access to best practices, insights, and connections that will elevate your service delivery to new heights. Join MSDO today and begin your journey to municipal service delivery excellence!

Membership Pricing

Memberships are offered for a one year term based on the calendar year. New members joining before September 1st of the year will have their membership apply for that calendar year.

New members joining after September 1st will have their membership apply to the following calendar year.

Applicable taxes will be added to the membership prices listed below.

If your organization already has a membership, we invite all of your staff to create a user account on the MSDO Members’ Forum.

Renewal/Application Process

1. Please complete the appropriate form below for your Province/Territory
2. You will then be connected with the Stripe payment system so that you can submit your online payment information
3. Your membership will then be renewed and you can continue to receive the benefits of an MSDO membership.

MSDO Membership Form 5% GST (#236914)

Membership renewal form for Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Saskatchewan, Yukon.

Name

Email Address

Your Municipality

Your Position

Comments

Choose Your Membership Category

Population Under 20,000 – $173.65

Population 20,001 to 100,000 – $289.41

Population 100,001 to 300,000 – $578.81

Population 300,001 to 500,000 – $868.22

Population 500,001 & over – $1,157.63

Membership Quantity

5% GST Tax Amount:

MSDO Membership Form 13% HST (#236914)

Membership renewal form for Ontario

Name

Email Address

Your Municipality

Your Position

Comments

Choose Your Membership Category

Population Under 20,000 – $173.65

Population 20,001 to 100,000 – $289.41

Population 100,001 to 300,000 – $578.81

Population 300,001 to 500,000 – $868.22

Population 500,001 & over – $1,157.63

Membership Quantity

13% HST Tax Amount:

MSDO Membership Form 15% HST (#236914)

Membership renewal form for New Brunswick, Newfoundland & Labrador, Nova Scotia, Prince Edward Island

Name

Email Address

Your Municipality

Your Position

Comments

Choose Your Membership Category

Population Under 20,000 – $173.65

Population 20,001 to 100,000 – $289.41

Population 100,001 to 300,000 – $578.81

Population 300,001 to 500,000 – $868.22

Population 500,001 & over – $1,157.63

Membership Quantity

15% HST Tax Amount:

Are you a related public sector organization?

MSDO actively pursues opportunities to form partnerships with affiliated public sector organizations such as other levels of government, public sector organizations doing like work. If you are interested in discussing mutually beneficial partnerships please email our President to discuss this opportunity further.

Email Our President For More Information

Are you a vendor or consultant and would like to support MSDO members?

MSDO is pleased to offer a sponsorship program for our annual conference. Benefits include opportunities to promote your company and services to members and opportunities to network and engage directly with members in our premiere annual conference.

Find out more