MSDO Upcoming
& Recent Events

Strategic Storytelling: Brain Based Communication

Join us for a dynamic webinar on “Strategic Storytelling: Brain Based Communication,” where we’ll explore how effective storytelling can shape communication strategies that build excitement and drive buy-in. Led by Salesforce, renowned for their mastery in strategic narrative, this session will elevate your storytelling techniques.

Check out this teaser video

Eli Murphy has spent the last 20 years accumulating a deep understanding of why innumerable presentations fail to get their desired result – and what is going on in the audience’s brain when they are receiving a communication. He has been sharing that insight with government officials and anyone who has an important message to deliver – with the explicit goal of driving action from their communications. Currently the in-house Messaging Expert at Salesforce’s Public Sector organization, he lives in Washington, DC, just officiated his first wedding, and deeply believes that any human being is capable of great storytelling.

Conversation – AI and digital transformation at the City of Kelowna

Join the City of Kelowna for a lively panel discussion about their organization’s use of artificial intelligence. Discover from City staff how AI helps improve service delivery, enhance customer interactions and boost staff efficiency. Also hear about the work underway on a Responsible AI Framework to ensure ethical AI practices, plus visions for the future.